Refund Policy

Our refund policy is valid for 14 days after you receive your purchase for all UK, US, EU and Canada customers. Unfortunately, after this period, we are unable to offer a refund or an exchange. You must fill in the return form with the items within this period, any items returned outside of this 14 day period will be rejected. Customers must make arrangements for the collection of their item if they try and return the item outside of the 14 days, we will not take on extra delivery cost for this mistake For your item to be eligible for a return, it must be unused and be returned in the same condition in which it was received.

All items must be returned back to the address: Business Center Moy Road Industrial Estate, ATTN: Unit 19b Arabecca Return/Exchange Department Moy Road, Taffs Well CF15 7QR as stated on the the return form.

Any item returned to us which is not in its original condition, is damaged or has missing parts for reasons not due to our error, will not be eligible for a refund or exchange. Any item which has been customised or made-to-measure has a strict no-returns policy; this includes all orders which have been hemmed to a particular length.

Refunds (if applicable) Any item purchased may be returned without question for a full refund within 14 days of receiving the item, reasons include The incorrect size has been ordered The quality of the item is not to the customers satisfaction The item delivered does not match the online description Please note that the customer is responsible for all postage costs.

Once the returned item has been received it will be inspected and only we have the right to determine the returned product's condition. Your refund request will not be accepted if;

The items are damaged due to the fault of the customer or the return shipping process The items contain any form of odour i.e perfume The item's tags have been removed or the item has been altered in any way

Once approved we will process your return and issue a full refund within 10-12 working days.

Wholesale

All b2b purchases are non refundable, companies who orders suits for business purposes or with the intention of reselling the products will do this at their own risk. Abitto will not take the risk for suits that are not sold on.

 

 

Arabecca operates this Website. All services on this website are available to you based on your acceptance of the below terms and conditions.

We reserve the right to refuse service to anyone, for any reason, at any given time. By visiting the website, engaging in our services and making any purchases, you agree to be bound by the following terms and conditions; please read all terms and conditions carefully before using the website.

 

All new features, which may be added at a later date, shall also be subject to the terms of service. Arabecca reserves the right to modify the terms or add new content at any point by posting updates and it is your responsibility to check this page for these changes.

 

Our store is hosted by WorldPay; providing us with the platform to sell our products and services to you. You understand that your content may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Credit card information will always be encrypted during transfer over networks.

 

SECTION ONE – ONLINE STORE TERMS

 

By agreeing to these terms you state that you are the age of majority in your state or province and have given permission for any minor dependents to use this site. You must not use any product on this site for any illegal or unauthorised purpose and you may not violate any laws in your jurisdiction by using our services. You must not transmit any viruses or any code of a destructive nature.

SECTION TWO – GENERAL CONDITIONS

 

You agree not to reproduce, duplicate, copy, sell, re-sell or exploit any portion of the service, use of service or access to the service without express written permission by Arabecca.​

 

SECTION THREE – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

Arabecca is not responsible for any information that may be inaccurate. You will rely on the information on the website at your own risk. Arabecca reserves the right to modify its content without the obligation to update any information on this website. It is your responsibility to monitor changes to the website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of any changes made to the website. Prices for our products are subject to change without any notice. Arabecca also reserves the right to discontinue the service without notice at any time and will not be liable to you or any third party as a result. Arabecca cannot guarantee that the colours and images of our products are correctly displayed on your computer screens and will not be held responsible for any inaccuracies. All products will be subject to return or exchange only according to the Arabecca returns policy. Arabecca reserves the right to also limit sales of any product or service at any given time.​

 

SECTION FOUR - ACCOUNTS

 

Arabecca is able to refuse any order you place or limit quantities purchased per person, per household or per order. Arabecca will also cancel orders that appear to be placed by dealers or distributors. You must agree to provide current and accurate information in regards to purchases and accounts and keep this information up to date in order for Arabecca to complete your order and contact you if required.

 

SECTION FIVE - THIRD PARTY LINKS

Arabecca is not affiliated with any third-party websites which you may be directed to via links on this website. Arabecca, therefore, cannot be held liable for any harm or damage related to purchases or the use of the service on any other website. You are to review the policies of the third party website before you engage in any transaction and any complaints or concerns should be directed to the third party.​

 

SECTION SIX - USER COMMENTS AND FEEDBACK

 

Any comments, suggestions, proposals or plans you may send to us can be used by Arabecca at any time and Arabecca will be under no obligation to maintain any comments in confidence or to respond to any comments. Your comments must not violate any right of any third party and will not contain any abusive material; they will also not contain any virus or malware that will be harmful to the running of the website.

SECTION SEVEN - PERSONAL INFORMATION

 

You must not use a false email address, pretend to be someone other than yourself or mislead Arabecca or any other third party when making purchases or posting any comments or suggestions to the website. Arabecca will not take responsibility for your comments or that of any third party.

SECTION EIGHT - WARRENTIES, LIMITATIONS AND LIABILITIES

 

Arabecca cannot be held responsible if the use of this service is interrupted, un-secure or in error. Arabecca may from time to time remove the service or cancel it all together without notice. Your use, or inability to use the service is at your own risk. As some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION NINE - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless Arabecca and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION TEN - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION ELEVEN - CONTACT

 

Questions about these Terms of Service should be sent to Arabecca at: info@arabecca.com

 

Klarna payment option:

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

 

 

Cancellation Policy If you wish to cancel your order, please send an email to info@arabecca.com with your order number and a reason for cancellation.​All orders not yet sent to production will be issued with an immediate refund.​If your item has been sent to production, it is not eligible for an immediate cancellation. The item will be delivered as promised and you may request for a full refund to be processed.

 

 

Exchanges (if applicable) We will happily exchange your order to ensure your purchase is the best size and fit for you.

If you need to exchange your purchase for a different size or would like a different item altogether, send us an email at info@arabecca.com with your order number along with the item you would like to exchange.​

 

​A member of our team will then work with you to ensure you get the right fit for your body shape.​

 

You will need to send us your item in it's original packaging and in the condition in which it was received. Please be sure to include a note of your order number, return address and the alterations you require.​

 

​Once we receive and process your return, a new item will be shipped directly to you. If the item you require is not in stock, your items will be handmade and shipped. You will receive tracking information for the new order.

 

If, when we receive the return, we deem that you have damaged the goods, the exchange will be denied and the suit will be returned to you. Please note that you will be responsible for all shipping costs.

24/7

Reach out anytime, Monday to Friday. Either Order updates or general questions. Our team of experts await.

Warehouse

Local warehouse for fast dispatch and exchanges.

Customer Service

Friendly customer service ready to answer any calls.

Questions?

Arabecca

Who is Arabecca?

Arabecca is global clothing brand established back in 2017. We manufacture and sell formal attire aimed at the female market.

What we do?

Showcase key ingredients or materials that push We specialise in Tweed and Linen Womens Suits. Perfect for Wedding, Graduation, Anniversity or Birthday Occassions. to convert.

Questions?

Arabecca

Who is Arabecca?

Arabecca is global clothing brand established back in 2017. We manufacture and sell formal attire aimed at the female market.

What we do?

Showcase key ingredients or materials that push We specialise in Tweed and Linen Womens Suits. Perfect for Wedding, Graduation, Anniversity or Birthday Occassions. to convert.

Review of the Month

Product of the Month

Voted by Our Customers in March 2023